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Banner of Paladin, Inc company

Legal On-Site Services Specialist

Paladin, Inc Nashville, TN (Onsite) Full-Time
Paladin Consulting is currently hiring a Legal On-Site Service Specialist to join our team working onsite at our client's office located in Nasvhille, TN

We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.

Job Title: Legal On-Site Service Specialist
Work Location: Nashville, TN
Duration: Contract to Hire
Hours: Monday-Friday 8am-5pm
Education/Experience Required: High school or equivalent

Job Description & Responsibilities :
  • Daily duties include mail sorting and distribution, FedEx, Certified mail, Utilize mail meter machine, Floor runs, Copy/Print Jobs, Binding, Suppling Copy centers, Court runs after training. No lifting over 50lbs, but there will be a lot of walking as they will be supporting 4 floors. Assistance is required if over 50lbs must be lifted.
  • Provides operations functions in one or all of the following areas within a Legal office/environment: operates high volume duplicating equipment, performs associated copying tasks, operates high volume document scanning equipment, operate high volume mail processing equipment. Ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Provides copier maintenance and/or repair of customer site equipment. May also perform one of the following at entry level: bindery, QC and final check, housekeeping, file services, call center representative, etc.
  • Provide upmost in quality work due to the sensitive nature of documents and projects that are required in a legal environment. Operate high volume scanners. Operate image handling software. Operate MS Office and Email systems Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems. Maintains records for management reports and inventories of supplies needed. Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required. Calculates charges for jobs performed and maintains some billing logs. Responds to and coordinates all service calls required by customer. May perform filing duties in conjunction with specific customer requests. Delivers completed jobs to pre-determined customer locations within and outside of the site. Maintains daily meter and service logs. May travel between customer's buildings. Answers customer questions regarding status or feasibility of job requests. Ensures upkeep of convenience copier areas by keeping neat and well stocked. Performs duties related to the shipping and/or receiving of materials. Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted. Uses all copier equipment, calculator, fax machine, postage meter and some PC. Performs filing duties, which may include 'purging' and archiving old documents. Performs duties of scanning, file conversion and file naming. Performs FTP (File Transfer Protocol) between computers and files for printing and CS/DVD. Manage TOC (Table of Contents) first page of electronic file. Perform duties that involve OCR (Optical Character Recognition) files to assist with key word search. Perform file formatting for printing/Excel files. Assist with coordinating projects that will be completed off site (BIS or Smart Source). Responsible for interacting and providing professional level support to users at various levels, including: legal secretaries, project managers, paralegals, associates and partners. Perform quality accurate jobs/projects that may require tight deadlines and potentially under high pressure. Performs other duties as assigned.
  • Handle highly sensitive and confidential documents that may be time sensitive.

Skills & Qualifications :
  • Requires high school diploma, GED, or equivalent work experience
  • Some related copy job experience is preferred. Minimum of 1 year of experience in the Legal Industry is strongly desired. Ability to provide an excellent customer experience, utilizing strong customer service, personal and communication skills.
  • Demonstrated competency in basic computer skills including proficiency in MS Office Suite. Technical aptitude with printers, copy and postage machines and other office equipment. Good customer service skills. Good organization skills. Ability to utilize a mixture of hardware and software to support functions such as cost recovery, document management and advanced workflow. Requires knowledge and understanding of shipping/receiving procedures. Basis electronics knowledge is preferred. Possesses ability to work independently and flexibly to complete projects. Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials. Possesses ability to comprehend instructions concerning mail delivery. Possesses troubleshooting and problem solving skills. Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications. Possesses excellent customer relations skills and excellent verbal communication skills.

For more information or to view other opportunities, visit us at
www.paladininc.com.


Paladin is an EEOC employer.
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Job Snapshot

Employee Type

Full-Time

Location

Nashville, TN (Onsite)

Job Type

Legal

Experience

Not Specified

Date Posted

03/24/2026

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